Refund policy

Return and Refund Policy

Because our digital products are delivered electronically and cannot be physically returned, all digital-product sales are final once the download has been delivered.

Please contact us at support@brightshiningcreations.com within 7 days of purchase if:

• You accidentally purchased the same product more than once.
• You received the wrong file.
• A file is damaged, incomplete, or cannot be opened.
• A technical problem prevents you from accessing your purchase.

We will make reasonable efforts to correct the issue by providing technical assistance, a replacement file, or a new download link. Refunds may be issued for duplicate purchases, products that cannot be delivered or corrected, and when required by applicable law.

Products purchased through Amazon or another third-party retailer are subject to that retailer’s return and refund policies.

For assistance, contact:

Bright Shining Creations Support
support@brightshiningcreations.com