Shipping policy
Digital Product Delivery
Most products sold directly through Bright Shining Creations are digital downloads. Unless a product listing specifically states otherwise, no physical product will be shipped.
Digital products are generally delivered through the order-confirmation page and/or an email containing a download link. Customers are responsible for providing an accurate email address during checkout and checking their spam, junk, or promotions folders if the delivery email does not appear.
Customers should download and securely save their purchased files. We do not guarantee that download links will remain active indefinitely.
For help accessing a digital purchase, contact:
Bright Shining Creations Support
support@brightshiningcreations.com
Processing Times for Digital Products
Digital products are usually available shortly after checkout. Delivery may occasionally be delayed because of technical issues, internet connectivity, incorrect customer information, email filtering, or third-party applications and services.
If your digital purchase has not arrived or cannot be accessed, contact us at support@brightshiningcreations.com.
Books and Third-Party Products
Certain books, merchandise, print-on-demand products, or other physical products may be purchased through Amazon or another third-party retailer or fulfillment provider.
Orders placed through a third-party website are processed, shipped, and delivered by that provider and are subject to its shipping, tracking, return, and refund policies. Questions concerning those orders should be directed to the applicable provider.
Physical Products Sold Directly by Bright Shining Creations
If Bright Shining Creations sells a physical product directly through this website, the applicable processing time, shipping charge, delivery estimate, available shipping locations, and other restrictions will be stated on the product page or during checkout.
Delivery estimates are not guarantees. Bright Shining Creations is not responsible for carrier delays, severe weather, incorrect delivery information provided by the customer, customs delays, or other circumstances outside our reasonable control.
Questions
Questions regarding digital delivery or shipping may be sent to: